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My sales representative was extremely customer service oriented and helped support my purchase from the point of sale through final delivery phase. This also included helping me with the online order of an additional appliance item. Salescheck #: 093223742853Sold by: STORE#0004275I will be returning to purchase more things for our new home.

2012-05-21 by

The order was received ahead of time and in good condition. The ottoman was brand new (the web site said new in box)and matched our previously purched furniture.I tried working with the support personell to secure a discount on the product, since I was a return customer to Sears, but no one could provide even a 5% discount.

2012-05-21 by JJK

I enjoyed doing business with Sears.

2012-05-20 by Vrodpilot

Great prices

2012-05-20 by Larry

When I called in to check on this item, I had two seperate gentlemen (didn't catch their names) that put me on hold to check on it. The first one had me on hold for 22 minutes before I hung up. The second one had me on hold for 20 minutes before I hung up. My third time calling I got a new hire named Tamara who was EXCELLENT! She was able to find my product and give me the information I wanted in around 5 minutes. She also handled a follow-up call I had and was able to get my additional answers taken care of. She's the Customer Service rep who made this deal happen.

2012-05-20 by
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sometimes frustrated by lack of variety

2012-05-15 by mr.pitt

This was the first time I have ordered anything on line from Lowes, and it was a great experience. They had the exact product I wanted and it was ready to pick p at my local Lowes store. I oredered the product in the morning and I picked it up after work that afternoon. The customer service staff was speedy and very courteous.

2012-05-15 by tootall

Pick up at the store was the hardest part. They were short staffed and it took some time. Also, I needed extension poles for the fan. A very helpful representative then came and helped me, even taking the entire order to my car.

2012-05-11 by Gardenduck

When I placed the order at about 10 or 11 in the morning it said it would be delivered that same day. It was actually delivered the next day.I considered next day delivery excellent service but when lowes didn't meet the expectation they set by indicating same day delievery when I ordered it lowered my satisfation with the experience.

2012-05-06 by

very happy with purchase, but the instruction manual was in Spanish, no English manual included. Resolved via phone conversation. Obviously an oversight by the delivery personnel.

2012-05-05 by
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Amazing ability to ship totally dissimilar products in the same package within 3-4 days and products almost always arrived ahead of scheduled delivery date.

2012-04-24 by Rover100

Always have had good service and fast delivery.

2012-04-24 by Suzy Q

their great

2012-04-24 by dtrabert1

I go here first for anything that I need.

2012-04-24 by pconn

Love amazon!! So convenient, huge variety.....my favorite is of course my kindle fire. I fir love my old kindle too but it broke at a convenient time...right when the fire was being introduced.

2012-04-24 by skelly
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My new monitor did ship and arrived at the estimated date, however I was a bit disappointed to find out the shipping didn't include weekend shipping. (There wasn't even an option.)

2012-05-22 by Keaton

Disappointment is from the order process which did not allow me shipping options. I required a rapid delivery. I clicked through the order process, looking for shipping options and was finished before I realized that NONE were going to be presented. As a result, my order wound up showing up a week later than I needed it.

2012-05-22 by

It came soooo fast, I was amazed!

2012-05-21 by

After an initial set-back on placing an order due to cc verification, at first, I thought my order will not push through. Thank God that they have resolved the issue and will definitely keep Buy.com the next time I shop. Great, guys...

2012-05-21 by

i like it shop on buy .com

2012-05-20 by willy
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I am very disappointed with my recent purchase at homeclick. My purchase was shipped on 5/9/12 via YRC, yet I did not get the delivery until 5/18/12. The delivery was scheduled to arrive at my home between 9-5 on 5/18, so I took the day off work to be home for this delivery. After calling YRC several times to get the status of the delivery, they did not deliver my shippment until 7 PM !!! This was unacceptable, you give an 8 hour window of delivery and you still can't deliver on time! To top it off, YRC or Homeclick did not call me to update the status of my delivery, the only way I knew that my delivery was even still en route was that I called YRC several times on Friday. I called Homeclick as well on Friday, the representative just said to call back on Monday during normal business hours. I called at 6:50 PM, after my delivery was almost 2 hours late.

2012-05-21 by

GREAT would buy online with homeclick again

2012-05-14 by

The product was seemingly held up in the FedEX circuit so the deliverly date was delayed by two days which was not really a problem. Homeclick was not at fault. I was pleased to be able to easily track it with the link provided by Homeclick.

2012-05-12 by teacherdrp

Really liked it...thanks

2012-05-07 by

Very pleased with Kichler Lighting, and 15% discount on top of sale price. Seems you've run out, or I'd order more. Quality, contemporary, beautiful finish. Fast delivery. Best price.

2012-05-05 by Desertstar
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none

2012-05-18 by

Order arrived as expected

2012-05-17 by

Rachel was great help when I called to find out if my purchased item could be mailed that same day. She went out of her way to make sure it happened. My part came the next day. I call that service!

2012-05-17 by Ray

Fine product.Free shippping was super but there was damage on arrival.Super after sales service.This is the test of a good company.

2012-05-16 by Pooledad

Very pleased with the service.

2012-05-15 by Rick
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Item has not arrived as of 05/01/12

2012-05-01 by

Fantastic doing business with WDC

2012-04-09 by Ergot

Good price and product selection. Terrible shipping. Had to cancel order since the items didn't ship 10 days after the order was made. Was not contacted about the delay. Called in to find out they wouldn't be shipped for another 8 days. Cancelled order at that time.

2012-03-27 by AP

Really like the extra free year that was added to the warranty

2012-03-14 by NPouliquen

We ordered this refrigerator on 9 February but it didn't ship until the 22nd. That seems to be a rather excessive wait. The delivery was very timely once it shipped as we received it on the 24th.

2012-02-26 by Jeff Add a review

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Everything was alright but it took 3 weeks to receive if you use them make sure what you order is in stock

2012-05-21 by coyote

I searched for a brushed chrome with brass accents on the internet and was unable to find what I wanted until I discovered PlumberSurplus.com. They had what I wanted at a reasonable price' and I am very delighted because I feared I would not be able to match towelracks with bathroom fixtures in home we just purchased.

2012-05-20 by Happy Searcher

Product was thirty percent cheaper than Lowe's or Home Depot. Delivery was quick and order was exact.

2012-05-19 by PeeWee

I like the free shipping, timely delivery, along with the ability to use PayPal. Website is easy to use. This is my 2nd order with PlumberSurplus and I have told several of my friends and co-workers

2012-05-18 by Tom C

Great price quick delivery!

2012-05-18 by Sam
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I purchased a faucet on-line and then was not directed to purchase the valve needed for the wall. I had a plumber come and then he informed me of the problem. I went to the site and purchased the other item (through assistance from customer service that was very short with me) which more than doubled the price for my faucet. I asked for the discount I would have originally received since my order was over $400 or free express shipping since this put our project behind and she was rude and said the order mishap was not her problem. I am sure they have nice product, but they have very poor customer relations. Only place an order with them if you are confident nothing will go wrong.

2012-05-18 by FirstTimeEfaucetsBuyer

I was happily surprised at how easily the ordering process went and that it resulted in relatively little unnecessary E-Mail advertising.The telephone contacts with the staff were extremely helpful, especially because the service personnel could immediately provide or immediately obtain accurate information as to the status of all parts of my order.

2012-05-17 by Holzer

It was easy to find and use. I appreciate the lower cost that from the manufacturer.

2012-05-16 by

Quick and easy transaction. Had the item needed, shipped same day as ordered and got it overnight. All set!!

2012-05-14 by Podunk Diesel

I placed an order for four items. The first three itmes showed up within one week. I was very pleased. After two weeks I had not received the one remaining item so I called to confirm/ check on the order. I was informed that the unit was on backorder and may take 4-6 weeks. Hmm. Item shows in stock online, yet I never received it, nor did I receive an email informing me about it. One week after the first part of the order came in I called to find out what was going on. Here we sit at 3 weeks and still no email or confirmation about the item. Not impressed.

2012-05-11 by JHaller
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Online and pickup from the local stote was great!

2012-05-22 by bob

got the item pretty quick - maybe would have liked it a day sooner but package arrived fairly quickly.

2012-05-21 by Tom Ware

Great product. Easy to find & purchase from Home Depot. Easy to install.

2012-05-20 by Arecf

I regularly have difficulty using the website. I received by outdoor furniture on time but the cushions are not the color I wanted.

2012-05-20 by Kate

Happy with the product and service.

2012-05-19 by
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