Grainger has been and is a great way of doing business

nocomment

Ordering off the website has been great. Very "PLEASED"

I order on line. It's quick and easy plus I like how it shows a picture of whay I am ordering on most any item.

Never have any problems ordering/receiving anything from Grainger.

sometimes frustrated by lack of variety

This was the first time I have ordered anything on line from Lowes, and it was a great experience. They had the exact product I wanted and it was ready to pick p at my local Lowes store. I oredered the product in the morning and I picked it up after work that afternoon. The customer service staff was speedy and very courteous.

Pick up at the store was the hardest part. They were short staffed and it took some time. Also, I needed extension poles for the fan. A very helpful representative then came and helped me, even taking the entire order to my car.

When I placed the order at about 10 or 11 in the morning it said it would be delivered that same day. It was actually delivered the next day.I considered next day delivery excellent service but when lowes didn't meet the expectation they set by indicating same day delievery when I ordered it lowered my satisfation with the experience.

very happy with purchase, but the instruction manual was in Spanish, no English manual included. Resolved via phone conversation. Obviously an oversight by the delivery personnel.

I contacted Stephen Zinn by telephone. He was extremely courteous and helpful. His follow up email included useful information that I hadn't even asked for.

My only complaint is that the shipping method and cost were far too high. I ordered two orings that could have been mailed in an envelope for the cost of a $0.32 stamp, but instead, they were put in a box and I was charged about $10 for shipping.

I was very satisfied with my purchase experience with FaucetDirect.com. The faucet that was not available was shipped only one week after the faucet that was available. I thought that was a very reasonable backorder time. I will shop FaucetDirect.com the next time I am in need of a new faucet!

Over a period of about 4 weeks i tried to have them determine what vent kit parts i needed tp install a rinnai 53 r? tankless water heater. I received various suggestions and conflicting inaccurate information and no follow up information that i was advised i would receive. When i finally obtained the correct information dire ct from Rinnai some of the parts were no longer available from facet direct requiring additional searching/delay and shipping cost to obtain them. unsatisfactory assistance!!!

Coupon code problems addressed by Kevin Pierce, very helpful...but coupons very misleading .....

The deliver was on time and good

the resolution department is confused on how to refund my account for the returned shipments. there are 4 of them. the product is a bad product.

The product was a 4 prong stand for hanging flower baskets. The assembly was complicated and after assembly the product was not sturdy. It is not designed to hold 4 hanging baskets and I doubt if it will withstand any kind of wind or hard rain.

I've rarely had any problem with Sears shopping or products. Have or had lots of tools. Been s shopping venue for me since the 40's

I had purchased a pair of eclispse curtains. Got the wrong size, and instead of shipping a new pair of curtains of the right size, i had to return this to the store and then place another order. The first time I called customer service, I was asked to go and order it online again, the call got disconnected and no one even bothered to call me. The second time the call went to parts direct although I had called the same number, the person said it was a glitch in the system and told me call back the number again so it may connect to right dept. This time person tried to help me out by placing a new order for the same curtains, by which the pricing of this had doubled, so she was trying to get me the same deal. I will never shop in Sears again.. Oh the box flaps also were not fully taped , only half the box had the tape the other half the tape was covering the box not the flaps... never seen anything shipped this way in my life.

Amazing ability to ship totally dissimilar products in the same package within 3-4 days and products almost always arrived ahead of scheduled delivery date.

Always have had good service and fast delivery.

their great

I go here first for anything that I need.

Love amazon!! So convenient, huge variety.....my favorite is of course my kindle fire. I fir love my old kindle too but it broke at a convenient time...right when the fire was being introduced.

My new monitor did ship and arrived at the estimated date, however I was a bit disappointed to find out the shipping didn't include weekend shipping. (There wasn't even an option.)

Disappointment is from the order process which did not allow me shipping options. I required a rapid delivery. I clicked through the order process, looking for shipping options and was finished before I realized that NONE were going to be presented. As a result, my order wound up showing up a week later than I needed it.

It came soooo fast, I was amazed!

After an initial set-back on placing an order due to cc verification, at first, I thought my order will not push through. Thank God that they have resolved the issue and will definitely keep Buy.com the next time I shop. Great, guys...

i like it shop on buy .com

I am very disappointed with my recent purchase at homeclick. My purchase was shipped on 5/9/12 via YRC, yet I did not get the delivery until 5/18/12. The delivery was scheduled to arrive at my home between 9-5 on 5/18, so I took the day off work to be home for this delivery. After calling YRC several times to get the status of the delivery, they did not deliver my shippment until 7 PM !!! This was unacceptable, you give an 8 hour window of delivery and you still can't deliver on time! To top it off, YRC or Homeclick did not call me to update the status of my delivery, the only way I knew that my delivery was even still en route was that I called YRC several times on Friday. I called Homeclick as well on Friday, the representative just said to call back on Monday during normal business hours. I called at 6:50 PM, after my delivery was almost 2 hours late.

GREAT would buy online with homeclick again

The product was seemingly held up in the FedEX circuit so the deliverly date was delayed by two days which was not really a problem. Homeclick was not at fault. I was pleased to be able to easily track it with the link provided by Homeclick.

Really liked it...thanks

Very pleased with Kichler Lighting, and 15% discount on top of sale price. Seems you've run out, or I'd order more. Quality, contemporary, beautiful finish. Fast delivery. Best price.

none

Order arrived as expected

Rachel was great help when I called to find out if my purchased item could be mailed that same day. She went out of her way to make sure it happened. My part came the next day. I call that service!

Fine product.Free shippping was super but there was damage on arrival.Super after sales service.This is the test of a good company.

Very pleased with the service.

poor quality productwood used not attractive and poor qualitypoorly constructedoverpriced for what it washowever, that being said, I shall keep it as it does serve the purpose I intended it for and it's more trouble to return it, I just wont be buying anything else from them, I don't think it was good value for the money, it is worth only about half of what I paid for it.I won't be buying anything like that again on-line, the pictures looked far better than the actual product

Have already told friends to check out your site.

Super fast delivery & the product worked as described.

The cat beds I purchased were not what I expected. I thought they would be 13 inches deep but instead were 13 inches high when they were popped out to make the enclosed cat bed.

I was satisfied with the product and the price was right.

Item has not arrived as of 05/01/12

Fantastic doing business with WDC

Good price and product selection. Terrible shipping. Had to cancel order since the items didn't ship 10 days after the order was made. Was not contacted about the delay. Called in to find out they wouldn't be shipped for another 8 days. Cancelled order at that time.

Really like the extra free year that was added to the warranty

We ordered this refrigerator on 9 February but it didn't ship until the 22nd. That seems to be a rather excessive wait. The delivery was very timely once it shipped as we received it on the 24th.

Online and pickup from the local stote was great!

got the item pretty quick - maybe would have liked it a day sooner but package arrived fairly quickly.

Great product. Easy to find & purchase from Home Depot. Easy to install.

I regularly have difficulty using the website. I received by outdoor furniture on time but the cushions are not the color I wanted.

Happy with the product and service.

Everything was alright but it took 3 weeks to receive if you use them make sure what you order is in stock

I searched for a brushed chrome with brass accents on the internet and was unable to find what I wanted until I discovered PlumberSurplus.com. They had what I wanted at a reasonable price' and I am very delighted because I feared I would not be able to match towelracks with bathroom fixtures in home we just purchased.

Product was thirty percent cheaper than Lowe's or Home Depot. Delivery was quick and order was exact.

I like the free shipping, timely delivery, along with the ability to use PayPal. Website is easy to use. This is my 2nd order with PlumberSurplus and I have told several of my friends and co-workers

Great price quick delivery!

I purchased a faucet on-line and then was not directed to purchase the valve needed for the wall. I had a plumber come and then he informed me of the problem. I went to the site and purchased the other item (through assistance from customer service that was very short with me) which more than doubled the price for my faucet. I asked for the discount I would have originally received since my order was over $400 or free express shipping since this put our project behind and she was rude and said the order mishap was not her problem. I am sure they have nice product, but they have very poor customer relations. Only place an order with them if you are confident nothing will go wrong.

I was happily surprised at how easily the ordering process went and that it resulted in relatively little unnecessary E-Mail advertising.The telephone contacts with the staff were extremely helpful, especially because the service personnel could immediately provide or immediately obtain accurate information as to the status of all parts of my order.

It was easy to find and use. I appreciate the lower cost that from the manufacturer.

Quick and easy transaction. Had the item needed, shipped same day as ordered and got it overnight. All set!!

I placed an order for four items. The first three itmes showed up within one week. I was very pleased. After two weeks I had not received the one remaining item so I called to confirm/ check on the order. I was informed that the unit was on backorder and may take 4-6 weeks. Hmm. Item shows in stock online, yet I never received it, nor did I receive an email informing me about it. One week after the first part of the order came in I called to find out what was going on. Here we sit at 3 weeks and still no email or confirmation about the item. Not impressed.