sometimes frustrated by lack of variety

2012-05-15 by mr.pitt

This was the first time I have ordered anything on line from Lowes, and it was a great experience. They had the exact product I wanted and it was ready to pick p at my local Lowes store. I oredered the product in the morning and I picked it up after work that afternoon. The customer service staff was speedy and very courteous.

2012-05-15 by tootall

Pick up at the store was the hardest part. They were short staffed and it took some time. Also, I needed extension poles for the fan. A very helpful representative then came and helped me, even taking the entire order to my car.

2012-05-11 by Gardenduck

When I placed the order at about 10 or 11 in the morning it said it would be delivered that same day. It was actually delivered the next day.I considered next day delivery excellent service but when lowes didn't meet the expectation they set by indicating same day delievery when I ordered it lowered my satisfation with the experience.

2012-05-06 by

very happy with purchase, but the instruction manual was in Spanish, no English manual included. Resolved via phone conversation. Obviously an oversight by the delivery personnel.

2012-05-05 by
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The deliver was on time and good

2012-05-21 by Summerjp

the resolution department is confused on how to refund my account for the returned shipments. there are 4 of them. the product is a bad product.

2012-05-20 by

The product was a 4 prong stand for hanging flower baskets. The assembly was complicated and after assembly the product was not sturdy. It is not designed to hold 4 hanging baskets and I doubt if it will withstand any kind of wind or hard rain.

2012-05-20 by GasDriller711

I've rarely had any problem with Sears shopping or products. Have or had lots of tools. Been s shopping venue for me since the 40's

2012-05-20 by lebo

I had purchased a pair of eclispse curtains. Got the wrong size, and instead of shipping a new pair of curtains of the right size, i had to return this to the store and then place another order. The first time I called customer service, I was asked to go and order it online again, the call got disconnected and no one even bothered to call me. The second time the call went to parts direct although I had called the same number, the person said it was a glitch in the system and told me call back the number again so it may connect to right dept. This time person tried to help me out by placing a new order for the same curtains, by which the pricing of this had doubled, so she was trying to get me the same deal. I will never shop in Sears again.. Oh the box flaps also were not fully taped , only half the box had the tape the other half the tape was covering the box not the flaps... never seen anything shipped this way in my life.

2012-05-18 by
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It came soooo fast, I was amazed!

2012-05-21 by

After an initial set-back on placing an order due to cc verification, at first, I thought my order will not push through. Thank God that they have resolved the issue and will definitely keep Buy.com the next time I shop. Great, guys...

2012-05-21 by

i like it shop on buy .com

2012-05-20 by willy

I have been a customer for quite a while, and have never been disappointed with the organization.

2012-05-20 by Claudio

Excellent place to buy just about anything at a great price with low to no shipping.

2012-05-20 by Joe
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I am very disappointed with my recent purchase at homeclick. My purchase was shipped on 5/9/12 via YRC, yet I did not get the delivery until 5/18/12. The delivery was scheduled to arrive at my home between 9-5 on 5/18, so I took the day off work to be home for this delivery. After calling YRC several times to get the status of the delivery, they did not deliver my shippment until 7 PM !!! This was unacceptable, you give an 8 hour window of delivery and you still can't deliver on time! To top it off, YRC or Homeclick did not call me to update the status of my delivery, the only way I knew that my delivery was even still en route was that I called YRC several times on Friday. I called Homeclick as well on Friday, the representative just said to call back on Monday during normal business hours. I called at 6:50 PM, after my delivery was almost 2 hours late.

2012-05-21 by

GREAT would buy online with homeclick again

2012-05-14 by

The product was seemingly held up in the FedEX circuit so the deliverly date was delayed by two days which was not really a problem. Homeclick was not at fault. I was pleased to be able to easily track it with the link provided by Homeclick.

2012-05-12 by teacherdrp

Really liked it...thanks

2012-05-07 by

Very pleased with Kichler Lighting, and 15% discount on top of sale price. Seems you've run out, or I'd order more. Quality, contemporary, beautiful finish. Fast delivery. Best price.

2012-05-05 by Desertstar
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My sales representative was extremely customer service oriented and helped support my purchase from the point of sale through final delivery phase. This also included helping me with the online order of an additional appliance item. Salescheck #: 093223742853Sold by: STORE#0004275I will be returning to purchase more things for our new home.

2012-05-21 by

The order was received ahead of time and in good condition. The ottoman was brand new (the web site said new in box)and matched our previously purched furniture.I tried working with the support personell to secure a discount on the product, since I was a return customer to Sears, but no one could provide even a 5% discount.

2012-05-21 by JJK

I enjoyed doing business with Sears.

2012-05-20 by Vrodpilot

Great prices

2012-05-20 by Larry

When I called in to check on this item, I had two seperate gentlemen (didn't catch their names) that put me on hold to check on it. The first one had me on hold for 22 minutes before I hung up. The second one had me on hold for 20 minutes before I hung up. My third time calling I got a new hire named Tamara who was EXCELLENT! She was able to find my product and give me the information I wanted in around 5 minutes. She also handled a follow-up call I had and was able to get my additional answers taken care of. She's the Customer Service rep who made this deal happen.

2012-05-20 by
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Item has not arrived as of 05/01/12

2012-05-01 by

Fantastic doing business with WDC

2012-04-09 by Ergot

Good price and product selection. Terrible shipping. Had to cancel order since the items didn't ship 10 days after the order was made. Was not contacted about the delay. Called in to find out they wouldn't be shipped for another 8 days. Cancelled order at that time.

2012-03-27 by AP

Really like the extra free year that was added to the warranty

2012-03-14 by NPouliquen

We ordered this refrigerator on 9 February but it didn't ship until the 22nd. That seems to be a rather excessive wait. The delivery was very timely once it shipped as we received it on the 24th.

2012-02-26 by Jeff Add a review

Thank you for your service!

2012-05-05 by Luna

I didn't like the come-on about a $100 premium which turned out to be subscriptions I didn't want to three magazines. I had trouble getting out of that, because the window told me I had to choose one. I did get out, and I'm not being sent any magazines I don't want. The next time I'm offered something great for free, I'll just reply no'.

2012-04-28 by

pc richard is a great store

2012-04-28 by

My experience with P.C. Richard & Son was GREAT, I ordered my home theater receiver on Tuesday and it was delivered Friday, WOW! Great product, great everything, will definetly be back!

2012-04-25 by Eddie

PC Richard order process was easy and delivery was timely.

2012-04-18 by
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