Add a review

Lack of email and communication regarding the back order of my items, it took until May to receive my purchase that was made on February 29, 2012 for a baby shower in April. I called once a week to check status and was told that they emailed me, which is not true and then i was given an attitude when i was upset.

2012-05-15 by babyshowergift

Never again will I order from this company or recommend them. I placed my order on March 25th. I hadn't recieved my order by April 4th so I called customer service. They told me my order was back ordered and someone should have e-mailed me that it'd be another 10-14 days (keep in mind that would be April 18th at the latest), no one ever e-mailed me. I still hadn't recieved my package on April 18th so I called customer service again. The lady informed me that they have my item in the stock it just hadn't been shipped. She told me I would have it by April 21st at the latest. My package didn't leave their warehouse until April 20th according to tracking (the tracking on their website doesn't work either, it only works once FedEx has picked up the package). I finally recieved my package on April 24th. I've never been so frustrated with online shopping in my life.

2012-04-24 by

I ordered a costume on 2/22/2012. Today is 3/4/2012, and I have not received it nor received any word about it. I paid almost as much on shipping as I did on the costume! I am extremely disappointed and frustrated.

2012-03-04 by Drama teacher

Product has not arrived and was never infromed product was on back order and would take another 10-14 days to deliver.

2012-02-29 by Tonda

Where do I start?? It took almost a MONTH for me to get my items, and that was only because I brought it to my customer services attention. I was suppose to get tracking info 7-10 days later and by day 11 still no word. Customer service couldnt even tell me why my order was still in process 3 weeks later. I don't think that my order would have EVER been shipped to me if I didn't call to inquire about where it was. The memo board and wall decor look very cheaply made and I would send them back, except by the time I got charged for the 30% restocking fee and shipping charges, I would barely get enough money back to make it worth going through the hassle of shipping it back to you. Not to mention, if I would ever see my money again, since it seems to take you guys forever to ship anything out. When I called to speak to customer service a woman (not Dianne) answered the phone and was so rude and completely lied about the status of my order. Never again, will I order or recommend you guys

2012-02-23 by Annoyed Add a review

I loved the costume! It arrived on time and the quality was really great! I will definitely order from this company again!

2012-04-22 by JRGM

I was super excited to recieve my daughter's costume, on time.

2012-03-19 by Maniac

When I ordered the outfit the predition was that it would take 6-11 days. This left plenty of time before St Patricks day for the outfit to arrive. St Patricks day was on Saturday and costume still hasn't arrived.

2012-03-18 by

The costume is nice, I did notice few of the sequins fell off.

2012-03-10 by garden09

The costume did not look like the picture but this is a problem that might have been the manufacturer's fault. Thanks for being understanding.

2012-02-28 by
More reviews
Add a review

Add a review