sometimes frustrated by lack of variety

2012-05-15 by mr.pitt

This was the first time I have ordered anything on line from Lowes, and it was a great experience. They had the exact product I wanted and it was ready to pick p at my local Lowes store. I oredered the product in the morning and I picked it up after work that afternoon. The customer service staff was speedy and very courteous.

2012-05-15 by tootall

Pick up at the store was the hardest part. They were short staffed and it took some time. Also, I needed extension poles for the fan. A very helpful representative then came and helped me, even taking the entire order to my car.

2012-05-11 by Gardenduck

When I placed the order at about 10 or 11 in the morning it said it would be delivered that same day. It was actually delivered the next day.I considered next day delivery excellent service but when lowes didn't meet the expectation they set by indicating same day delievery when I ordered it lowered my satisfation with the experience.

2012-05-06 by

very happy with purchase, but the instruction manual was in Spanish, no English manual included. Resolved via phone conversation. Obviously an oversight by the delivery personnel.

2012-05-05 by
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I am very disappointed with my recent purchase at homeclick. My purchase was shipped on 5/9/12 via YRC, yet I did not get the delivery until 5/18/12. The delivery was scheduled to arrive at my home between 9-5 on 5/18, so I took the day off work to be home for this delivery. After calling YRC several times to get the status of the delivery, they did not deliver my shippment until 7 PM !!! This was unacceptable, you give an 8 hour window of delivery and you still can't deliver on time! To top it off, YRC or Homeclick did not call me to update the status of my delivery, the only way I knew that my delivery was even still en route was that I called YRC several times on Friday. I called Homeclick as well on Friday, the representative just said to call back on Monday during normal business hours. I called at 6:50 PM, after my delivery was almost 2 hours late.

2012-05-21 by

GREAT would buy online with homeclick again

2012-05-14 by

The product was seemingly held up in the FedEX circuit so the deliverly date was delayed by two days which was not really a problem. Homeclick was not at fault. I was pleased to be able to easily track it with the link provided by Homeclick.

2012-05-12 by teacherdrp

Really liked it...thanks

2012-05-07 by

Very pleased with Kichler Lighting, and 15% discount on top of sale price. Seems you've run out, or I'd order more. Quality, contemporary, beautiful finish. Fast delivery. Best price.

2012-05-05 by Desertstar
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My sales representative was extremely customer service oriented and helped support my purchase from the point of sale through final delivery phase. This also included helping me with the online order of an additional appliance item. Salescheck #: 093223742853Sold by: STORE#0004275I will be returning to purchase more things for our new home.

2012-05-21 by

The order was received ahead of time and in good condition. The ottoman was brand new (the web site said new in box)and matched our previously purched furniture.I tried working with the support personell to secure a discount on the product, since I was a return customer to Sears, but no one could provide even a 5% discount.

2012-05-21 by JJK

I enjoyed doing business with Sears.

2012-05-20 by Vrodpilot

Great prices

2012-05-20 by Larry

When I called in to check on this item, I had two seperate gentlemen (didn't catch their names) that put me on hold to check on it. The first one had me on hold for 22 minutes before I hung up. The second one had me on hold for 20 minutes before I hung up. My third time calling I got a new hire named Tamara who was EXCELLENT! She was able to find my product and give me the information I wanted in around 5 minutes. She also handled a follow-up call I had and was able to get my additional answers taken care of. She's the Customer Service rep who made this deal happen.

2012-05-20 by
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I did find a dent in the side of the refridgerator when it was delivered. I would like a refund for a part of the purchase price. I did like the delivery person and also the customer service rep I talked to.

2012-05-21 by Joe

Great service, prompt delivery. a pleasure to do business with.

2012-03-22 by

excellent shopping experience would definitely use again

2012-03-11 by Dot

I have not received these items and am not scheduled to receive them until April. But I was billed immediately for them.

2012-03-02 by mg

Ours was a special order item and once it was received by your company, we were contacted that it was being processed. We were contacted when it shipped and were up-dated as to its progress. We were notified by the shipping company when it was to be delivered. It arrived safely. Very well pleased. Thank you very much....Larry R. Glidden

2012-02-27 by
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