sometimes frustrated by lack of variety

2012-05-15 by mr.pitt

This was the first time I have ordered anything on line from Lowes, and it was a great experience. They had the exact product I wanted and it was ready to pick p at my local Lowes store. I oredered the product in the morning and I picked it up after work that afternoon. The customer service staff was speedy and very courteous.

2012-05-15 by tootall

Pick up at the store was the hardest part. They were short staffed and it took some time. Also, I needed extension poles for the fan. A very helpful representative then came and helped me, even taking the entire order to my car.

2012-05-11 by Gardenduck

When I placed the order at about 10 or 11 in the morning it said it would be delivered that same day. It was actually delivered the next day.I considered next day delivery excellent service but when lowes didn't meet the expectation they set by indicating same day delievery when I ordered it lowered my satisfation with the experience.

2012-05-06 by

very happy with purchase, but the instruction manual was in Spanish, no English manual included. Resolved via phone conversation. Obviously an oversight by the delivery personnel.

2012-05-05 by
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got the item pretty quick - maybe would have liked it a day sooner but package arrived fairly quickly.

2012-05-21 by Tom Ware

Great product. Easy to find & purchase from Home Depot. Easy to install.

2012-05-20 by Arecf

I regularly have difficulty using the website. I received by outdoor furniture on time but the cushions are not the color I wanted.

2012-05-20 by Kate

Happy with the product and service.

2012-05-19 by

This was a re-order, since the first time we ordered this table, it arrived damaged. We had a hard time getting customer service to get us the correct information about when the damaged item would be picked up (the first agent told us it would be picked up in 2-3 days, then when it wasn't picked up then, the next agent told us 10 business days, and then we had the issue escalated and it was eventually picked up a week after we placed the return request). It's now 2 weeks after the damaged item was picked up (3 weeks after reporting the damage), and we still have not received the refund for it. Not very satisfied with Home Depot's return process.

2012-05-15 by JimSalad
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I did find a dent in the side of the refridgerator when it was delivered. I would like a refund for a part of the purchase price. I did like the delivery person and also the customer service rep I talked to.

2012-05-21 by Joe

Great service, prompt delivery. a pleasure to do business with.

2012-03-22 by

excellent shopping experience would definitely use again

2012-03-11 by Dot

I have not received these items and am not scheduled to receive them until April. But I was billed immediately for them.

2012-03-02 by mg

Ours was a special order item and once it was received by your company, we were contacted that it was being processed. We were contacted when it shipped and were up-dated as to its progress. We were notified by the shipping company when it was to be delivered. It arrived safely. Very well pleased. Thank you very much....Larry R. Glidden

2012-02-27 by
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It came soooo fast, I was amazed!

2012-05-21 by

After an initial set-back on placing an order due to cc verification, at first, I thought my order will not push through. Thank God that they have resolved the issue and will definitely keep Buy.com the next time I shop. Great, guys...

2012-05-21 by

i like it shop on buy .com

2012-05-20 by willy

I have been a customer for quite a while, and have never been disappointed with the organization.

2012-05-20 by Claudio

Excellent place to buy just about anything at a great price with low to no shipping.

2012-05-20 by Joe
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My sales representative was extremely customer service oriented and helped support my purchase from the point of sale through final delivery phase. This also included helping me with the online order of an additional appliance item. Salescheck #: 093223742853Sold by: STORE#0004275I will be returning to purchase more things for our new home.

2012-05-21 by

The order was received ahead of time and in good condition. The ottoman was brand new (the web site said new in box)and matched our previously purched furniture.I tried working with the support personell to secure a discount on the product, since I was a return customer to Sears, but no one could provide even a 5% discount.

2012-05-21 by JJK

I enjoyed doing business with Sears.

2012-05-20 by Vrodpilot

Great prices

2012-05-20 by Larry

When I called in to check on this item, I had two seperate gentlemen (didn't catch their names) that put me on hold to check on it. The first one had me on hold for 22 minutes before I hung up. The second one had me on hold for 20 minutes before I hung up. My third time calling I got a new hire named Tamara who was EXCELLENT! She was able to find my product and give me the information I wanted in around 5 minutes. She also handled a follow-up call I had and was able to get my additional answers taken care of. She's the Customer Service rep who made this deal happen.

2012-05-20 by
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Item has not arrived as of 05/01/12

2012-05-01 by

Fantastic doing business with WDC

2012-04-09 by Ergot

Good price and product selection. Terrible shipping. Had to cancel order since the items didn't ship 10 days after the order was made. Was not contacted about the delay. Called in to find out they wouldn't be shipped for another 8 days. Cancelled order at that time.

2012-03-27 by AP

Really like the extra free year that was added to the warranty

2012-03-14 by NPouliquen

We ordered this refrigerator on 9 February but it didn't ship until the 22nd. That seems to be a rather excessive wait. The delivery was very timely once it shipped as we received it on the 24th.

2012-02-26 by Jeff Add a review

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